At Nimo Elegance, we aim to ensure your luxury products reach you safely, promptly, and in perfect condition. Please take a moment to review our shipping policy, which outlines our delivery process, timeframes, and important information regarding your order.
All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been dispatched.
We offer fast and reliable delivery across Australia.
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Local Deliveries (Selected Areas): May be delivered within 24–48 hours
Please note: Shipping times may vary due to courier delays, seasonal demand, or unforeseen circumstances.
Shipping fees are calculated at checkout and vary depending on your location and the selected shipping method.
Any promotional free-shipping offers will be clearly displayed on our website.
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly through the courier’s website.
If you do not receive a tracking update within 48 hours, please contact us at:
📧 support@nimoelegance.com
📞 0469 368 805
Please ensure your shipping address is complete and accurate.
Nimo Elegance is not responsible for:
Orders shipped to incorrect or incomplete addresses
Additional charges for re-delivery due to incorrect addresses
We will assist you to the best of our ability, but reshipping may incur additional fees.
If your package arrives damaged or has not been delivered within the expected timeframe, please notify us immediately.
We will work directly with the courier to resolve the issue.
Photo evidence may be required for damaged items.
At this stage, Nimo Elegance ships exclusively within Australia.
International shipping options will be introduced soon.
If you have any questions about your order or our shipping policy, we’re here to help:
📧 support@nimoelegance.com
📞 0469 368 805
📍 Melbourne, Australia
