Privacy Policy

Designed for a Life of Elegance

At Nimo Elegance, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide to us directly, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (securely processed by third-party gateways)

b. Automatically Collected Information

When you browse our website, we may automatically receive:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent

  • Cookies and tracking data

c. Order & Account Information

If you create an account or place an order, we store your:

  • Order history

  • Wishlist and cart details

  • Communication preferences

2. How We Use Your Information

Nimo Elegance may use your information to:

  • Process and deliver your orders

  • Communicate updates, confirmations, and support messages

  • Improve our website and customer experience

  • Send promotional offers, newsletters, or brand updates (you may unsubscribe anytime)

  • Prevent fraudulent activities and ensure security

  • Comply with Australian consumer and privacy laws

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Provide a smooth browsing and shopping experience

  • Remember your preferences

  • Analyse website performance and traffic

You can disable cookies in your browser settings, but some website features may not function properly.

4. Sharing Your Information

We do NOT sell or trade your personal information.

We may share information only with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics providers

These partners are required to keep your information secure and confidential.

5. Data Security

We take strong measures to protect your information from unauthorized access, loss, or misuse.
This includes:

  • SSL encrypted checkout

  • Secure payment gateways

  • Restricted internal access

However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data (where legally permitted)

  • Opt-out of marketing communications

To make a request, email us at support@nimoelegance.com.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Changes to This Policy

Nimo Elegance may update this Privacy Policy occasionally.
Changes take effect once published on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we manage your data, please contact us:

📧 Email: support@nimoelegance.com
📞 Phone: 0469 368 805
📍 Address: Melbourne, Australia