Terms and Conditions

Designed for a Life of Elegance

Welcome to Nimo Elegance. By accessing, browsing, or making a purchase from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Overview

Nimo Elegance (“we”, “our”, “us”) operates an online store offering perfumes, fragrances, and various luxury items. These Terms govern your use of our website and all transactions carried out through it.

2. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years old, or you are accessing the site under the supervision of a parent or guardian.

  • You will not use our website for fraudulent or unlawful purposes.

  • All information you provide is accurate and complete.

3. Products & Descriptions

We strive to ensure that all product descriptions, images, prices, and details are accurate. However:

  • Colours and packaging may appear slightly different due to screen variations.

  • We reserve the right to modify or discontinue products at any time without notice.

  • Availability is not guaranteed; products may sell out.

4. Pricing & Payments

  • All prices are displayed in AUD (Australian Dollars).

  • We reserve the right to update prices at any time.

  • Payments must be completed through the available secure payment methods at checkout.

  • Orders are only processed once payment has been successfully received.

5. Shipping & Delivery

  • We ship Australia-wide.

  • Delivery times may vary based on location, courier delays, or other unforeseen circumstances.

  • Once an order is dispatched, we are not responsible for delays caused by third-party carriers.

  • You are responsible for providing accurate delivery information.

For more details, please refer to our Shipping Policy (if applicable).

6. Returns & Refunds

Due to hygiene standards for perfumes and personal items, returns may only be accepted under the following conditions:

  • The item is unused, unopened, and in its original packaging.

  • The return request is made within the specified timeframe (usually 7–14 days).

  • Faulty or damaged items must be reported within 48 hours of delivery with photo evidence.

We reserve the right to approve or decline refund requests as per our policy.

7. Account Registration

When creating an account on our website, you agree to:

  • Keep your login details confidential.

  • Take responsibility for all activities under your account.

  • Notify us immediately of any unauthorised access.

8. Privacy

Your privacy is important to us. All personal information is handled in accordance with our Privacy Policy.
We do not store credit card information on our servers.

9. Intellectual Property

All content on this website—including branding, product images, graphics, text, and layout—is the property of Nimo Elegance and is protected under copyright laws.
You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

Nimo Elegance is not liable for:

  • Any loss or damage caused by incorrect use of products.

  • Delays or disruptions beyond our control.

  • Any indirect or incidental damages arising from the use of our website or products.

Your use of our website is at your own discretion and risk.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party sites.

12. Amendments to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the website signifies acceptance of the updated terms.

13. Contact Information

If you have any questions or need support, please contact us:

Email: support@nimoelegance.com
Phone: 0469 368 805
Address: Melbourne, Australia